Refund & Return Policy

Refund & Return Policy

1. Return Window

You may request a refund within 30 days of delivery.

2. Eligibility

To be eligible for a refund:

  • Items must be unused and in original condition

  • You must provide proof of purchase

3. How to Initiate a Return

Email us at nanotinthelp@gmail.com with your order number and reason for return. We will guide you through the process.

4. Refund Processing

Once we receive and inspect your returned item:

  • Refunds are issued within 4–7 business days

  • Refunds are processed to the original payment method

5. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item