Refund & Return Policy
Refund & Return Policy
1. Return Window
You may request a refund within 30 days of delivery.
2. Eligibility
To be eligible for a refund:
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Items must be unused and in original condition
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You must provide proof of purchase
3. How to Initiate a Return
Email us at nanotinthelp@gmail.com with your order number and reason for return. We will guide you through the process.
4. Refund Processing
Once we receive and inspect your returned item:
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Refunds are issued within 4–7 business days
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Refunds are processed to the original payment method
5. Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item